Service Without Excuses With Rob M Lyon

Why it's important to make the right impression the first time with Joe Baracata of Joebaracata.com

Rob M Lyon Season 3 Episode 10

Most of our service businesses can make mistakes and go back the next day to fix them, but in the wedding entertainment business that’s not possible. It doesn’t mean that you have to be perfect because as most of us know perfections to death of any business, however making something memorable that can’t be re-created a second time means the margin of error needs to be kept to a minimum. When you were working with your clients to give them a day that is even beyond the imagination and for the most part a day or they will never forget for the rest of their lives you know you have to be a cut above most. In this podcast episode number 10 of season 3 we discuss this with my friend Joe Baracata leader the very popular wedding and private event band that bears his name. Over the years Joe and the members of his group have built a reputation of impeccable levels of service and delivery when it comes to the music and entertainment they deliver, and then this podcast we discuss many key elements to what I believe is the hardest business in the world the music business and even more importantly the live entertainment wedding business. This podcast was action packed for nearly an hour and 40 minutes of incredible content coming from Joe’s many years of experience and dedication hard work he has to mastering his craft. Now many would think in the music business mastery net craft would be being a great musician, now that is part of it but the other part is the music business side. There are a ton of great stories loaded into this podcast that is one of the longest on record we have done to this point. I want to thank Joe for his incredible generosity with time and as always I want to thank our sponsors so tell us or sotellus.com/RobLyon to test drive the greatest review management software I believe on the planet and a key pillar to the foundation behind newjerseysbest.com. Feel free to subscribe when you listen to your podcast app or to Rob M Lyon on YouTube as well as robmlyon.com. Also to learn more about Joe Visit joebaracata.com as well as 908-890-3040