Service Without Excuses With Rob M Lyon
The “Service Without Excuses” Podcast with Rob M Lyon is based on building, growing, owning, and running a number of service businesses with sales in excess of 35 million dollars collectively. As a lifetime entrepreneur in the Northeastern United States markets such as Northeast Pennsylvania, NYC, Long Island, Ny and The New Jersey Metro region over the past 20 years. Currently I run newjerseysbest.com a full service business multi-truck firm serving the Residential & Commercial sectors in Carpet, Rug, and Tile & Grout serving the Jersey Shore and Central New Jersey as well as Robmlyon.com a coaching, training, and consulting firm working with service businesses all over the world. Both business models are based heavily on the motto of “Service Without Excuses “ and giving our clients the best automated experience they can possibly have. I am considered a strategic positioning expert helping independent and franchise companies alike with employee, marketing, and business growth strategies in the service business industry such as Carpet Cleaning, Disaster Restoration, HVAC, Plumbing, Commercial Cleaning, Pest Control etc. I am blessed to talk with some of the best guests on the planet in this podcast.
Service Without Excuses With Rob M Lyon
Are your employees driving you crazy?? Maybe there are not the problem with Daniel Dixon of Service Moxie
Do you feel it's impossible to not just hire, but develop and grow the right staff for your service based business?? Its a question that we get asked in our firm over and over and there are a myriad of answers. Every generation of employee from the beginning of time till current have connected with the people they work for and with differently. Your customers and clients buy your services for different reasons, well so do you staff and how they react to not just each other but those that your company services every day. The true talent in management as well as leadership is to develop the strengths each particular person has and build upon it. You have to treat everyone differently today, and I am not saying you have a favorite, but know that each person has a different value system and things that they find important. In Season 2/ Episode 41 we talk with Daniel Dixon of Service Moxie about the extra benefits your current and future employment prospects are looking for. Did you know that a current hire would rather be paid $40,000 per year and be happy, that $100,000 per per year and not. With everything things change, buying trends and talent alike. We go after example after example on how just a few things can make a massive difference in not just your culture, but in your bottom line as well. As always we want to thank Sotellus.com/Roblyon for sponsoring our podcast!! You can find out more about Daniel at Automotivate.com!!
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