Service Without Excuses With Rob M Lyon
The “Service Without Excuses” Podcast with Rob M Lyon is based on building, growing, owning, and running a number of service businesses with sales in excess of 35 million dollars collectively. As a lifetime entrepreneur in the Northeastern United States markets such as Northeast Pennsylvania, NYC, Long Island, Ny and The New Jersey Metro region over the past 20 years. Currently I run newjerseysbest.com a full service business multi-truck firm serving the Residential & Commercial sectors in Carpet, Rug, and Tile & Grout serving the Jersey Shore and Central New Jersey as well as Robmlyon.com a coaching, training, and consulting firm working with service businesses all over the world. Both business models are based heavily on the motto of “Service Without Excuses “ and giving our clients the best automated experience they can possibly have. I am considered a strategic positioning expert helping independent and franchise companies alike with employee, marketing, and business growth strategies in the service business industry such as Carpet Cleaning, Disaster Restoration, HVAC, Plumbing, Commercial Cleaning, Pest Control etc. I am blessed to talk with some of the best guests on the planet in this podcast.
Service Without Excuses With Rob M Lyon
Are You REALLY Getting the Reviews you need to grow??
In episode number 106 of the service without excuses podcast we talk about what in our opinion after testing it multiple times, the most efficient way we know to collect your clients feedback and reviews. Collecting these wrong can turn out to be extremely expensive both and lost revenue and reputation . If you don’t collect the reviews and efficient and consistent manner you most likely will never know if they were not happy with the job as most never say anything, they just tapped out when it comes to your company.
Implementing consistent system like we talked about in this podcast can help you not only grow your business from a reputation standpoint, but also as an income stream that you most likely never knew you had. I bring out examples that I wrote about in the book welcome to the review society as well as the master course that goes along with it, in the master course we take a major deep dive into the collection system but in the podcast we give you some great ideas that are part of that that I will just about virtually guarantee your success with as long as you’re following a high level of service and commitment to your clients.
For more business building tips please visit us at Robmlyon.com and sign up for email list where will send you our mini course “5 Things Every Service Business Owner Need To Know NOW” it’s a $47 value and we will send it to you for free with absolute zero commitment on your part. My goal is to give you as much business building information to help you grow profitably and scale your service company based on 30 years of experience running and owning multiple companies.
I hope everyone has a prosperous and great beginning of 2023, we have many more guests to come and many more podcast record!!