Service Without Excuses With Rob M Lyon
The “Service Without Excuses” Podcast with Rob M Lyon is based on building, growing, owning, and running a number of service businesses with sales in excess of 35 million dollars collectively. As a lifetime entrepreneur in the Northeastern United States markets such as Northeast Pennsylvania, NYC, Long Island, Ny and The New Jersey Metro region over the past 20 years. Currently I run newjerseysbest.com a full service business multi-truck firm serving the Residential & Commercial sectors in Carpet, Rug, and Tile & Grout serving the Jersey Shore and Central New Jersey as well as Robmlyon.com a coaching, training, and consulting firm working with service businesses all over the world. Both business models are based heavily on the motto of “Service Without Excuses “ and giving our clients the best automated experience they can possibly have. I am considered a strategic positioning expert helping independent and franchise companies alike with employee, marketing, and business growth strategies in the service business industry such as Carpet Cleaning, Disaster Restoration, HVAC, Plumbing, Commercial Cleaning, Pest Control etc. I am blessed to talk with some of the best guests on the planet in this podcast.
Service Without Excuses With Rob M Lyon
Why You Need to be a "GO GIVER" in your service company
Many service professionals in fact many entrepreneurs think about what’s in it for them, and although that’s an important fact there were many reasons you should rethink how you do business going forward. Customers and clients develop a form of a bond with service companies that they are very happy with, from my experience there are many more they’ve had a poor experience and when they find somebody it’s almost like gold. In the service industry it’s not like selling a product they are getting you and the reputation you’ve worked hard to build up.
An episode number 105 of the service without excuses podcast we talk to Hall of Fame speaker and the legendary Bob Burg, he is most famously known for the book that he co-authored “The Go Giver” among any other as part of the franchise of books he has written. To give you some perspective the latter name book has sold well over 1 million copies, just so you know without question he is the real deal.
Going into 2023 now more than ever you need to separate yourself from your competitors, and spending more money is not always the best solution. Being customers and clients have built up this bond with your service company they value the way they are treated. The better the way you make them feel the more invaluable you are seem to them, in this podcast Bob gives numerous examples from all of his books and how you can stand out using some very simple shifts in your mindset and actions. There are an absolute mountain of nuggets filled with information to help you grow your service company to be invaluable, learn to be a go giver!!
To find out more about Bob, please visit Burg.com And sign up for his awesome emails delivered five days a week with amazing content.
And for more business building tips, feel free to subscribe to our email list where we deliver a lot of separate Contet away from our normal blogs at Robmlyon.com we will even send you our mini-course absolutely free (a $47 Value) on the five things every service business owner needs to know now, I promise you don’t wanna be left behind on this one and an added bonus you will never be spammed, we respect your privacy. Please enjoy!!