Service Without Excuses With Rob M Lyon
The “Service Without Excuses” Podcast with Rob M Lyon is based on building, growing, owning, and running a number of service businesses with sales in excess of 35 million dollars collectively. As a lifetime entrepreneur in the Northeastern United States markets such as Northeast Pennsylvania, NYC, Long Island, Ny and The New Jersey Metro region over the past 20 years. Currently I run newjerseysbest.com a full service business multi-truck firm serving the Residential & Commercial sectors in Carpet, Rug, and Tile & Grout serving the Jersey Shore and Central New Jersey as well as Robmlyon.com a coaching, training, and consulting firm working with service businesses all over the world. Both business models are based heavily on the motto of “Service Without Excuses “ and giving our clients the best automated experience they can possibly have. I am considered a strategic positioning expert helping independent and franchise companies alike with employee, marketing, and business growth strategies in the service business industry such as Carpet Cleaning, Disaster Restoration, HVAC, Plumbing, Commercial Cleaning, Pest Control etc. I am blessed to talk with some of the best guests on the planet in this podcast.
Service Without Excuses With Rob M Lyon
Strategy V Tactics Think Before You Act!!!
Now More than ever we need to be strategic in thinking, the ride will get a bit bumpy for the next 6 months in my opinion, But I feel this might be an advantage to many service companies as things will be fixed versus replaced. We are going into some Uncharted waters for businesses however historically many great businesses restarted and groan and down economies, ironically some of the biggest still today or no different and from personal experience I will completely agree.
Creating diversifications in your business that are similar in nature to what you’re currently offering would be a great place to start. Diversifying into things that you’re not familiar with may be a bit risky for a while even the financing will be a bit tight. It’s definitely time to think outside the box and step up the level of service you most likely are currently giving. Make a list of the top six reasons people would hire you versus your competitors today because these are the reasons they will pay you better than most.
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